- Reception

Front Office Manager

Hotel Neuhaus Mayrhofen Zillertal
YOUR TASKS
  • You are the first point of contact for all reception staff and coordinate a smooth running of the front office.
  • You create workflows and always bring our reception desk up to date.
  • You train new employees and take over the supervision of apprentices at the reception.
  • You are responsible for receiving, handling and forwarding complaints.
  • You receive (check-in & check-out) and take care of our guests throughout their stay.
  • You lead our reception team and create duty and vacation schedules.
  • You maintain our guest and customer data as well as the registration database.
  • You are responsible for invoicing and accounts receivable control.
YOUR QUALIFICATION
  • You have a relevant completed training ( reservation, receptionist, hotel specialist) and already have professional experience in this area.
  • You enjoy working with people.
  • You are familiar with the internal processes of a hotel and have very good IT skills (Elite, ReGuest, Office programs, Cognitive).
  • You convince with your excellent sales talent and your fluency.
  • Your strengths include flexibility, organization, resilience and independent work.
  • You are friendly, natural, have professional manners and a well-groomed appearance.
  • You have very good German and English skills.
YOUR BENEFITS
  • Respectful and supportive working atmosphere
  • Secure teaching and working place in a family-run company with versatile working areas
  • Top-equipped employee houses: bathroom/WC, living/bedroom, W-LAN, TV
  • Free employee meals 7 days a week, even on non-working days
  • Free use of our Village Gym
  • Workplace in a region with high recreational value, best quality of life and view of the fantastic Zillertal mountain landscape
  • Payment according to collective agreement - willingness to overpay according to qualification and motivation with 13th and 14th month pay
  • NEW SINCE SUMMER SEASON 2023: Neuhaus Bonus Card for further discounts at external companies and partners.

Show us your potential and apply now! We look forward to receiving your complete application documents..

Contact
Josef Moigg
+43 5285 6703
j.moigg@neuhaus-zillertal.com

Apply now