All booking
information
at a glance .

Please take a moment to get a brief overview of all the important information about booking your room, suite or flat in our hotel with alpine gourmet half-board in the Zillertal. So nothing more stands in the way of your panorama-pampered mountain holiday.

 
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Prices & Discounts

The prices are per person and night including Neuhaus gourmet half board. Reservations are only binding with written confirmation. A surcharge applies for stays of 1 to 3 nights. The local tax of € 2,20 per person (from 15 years) and day is not included.

Child Discount 

In the case of accommodation in the master bedroom as 3rd or 4th person
children receive the following reductions on the prices listed:

Summer

0 to 4 years: 70 %
5 to 9 years: 50 %
10 to 15 years: 30 %
from 16 years: 20 %

Winter

0 to 4 years: 100 %
5 to 9 years: 50 %
10 to 15 years: 30 %
from 16 years: 20 %

Payment Options

In addition to cash payments, we also accept payments by Visa or Mastercard, or will be happy to debit the invoice amount from your ATM card.

Cancellation conditions

Life doesn't always stick to plans, not even holiday plans. If you have booked a holiday with us and cannot keep the date, we are sorry. Good information in advance and the conclusion of travel insurance are of great benefit in this case. The current cancellation conditions are noted in your booking documents.

We advise you to take out travel insurance, e.g. with European travel insurance

Arrival & Departure

Your room is available from 14:00. We kindly ask you to vacate the room by 11:00 a.m. on the day of departure. A late check-out is possible from € 50.00 per room, subject to availability.

Parking

Our hotel's own car park is available to you free of charge during your stay. Furthermore, you can park in our garage. As the spaces are limited, we kindly ask you to make a reservation in time. The cost is € 7.00 per day and garage space.

Children

Children are very welcome in our Neuhaus Zillertal Resort Hotel. Our Kinderland is open daily for our little guests, just like the indoor pool and the outdoor pool.

Please understand that our Kamillen-Saunadörfl can only be used from the age of 16. For those who would like to relax in the sauna with their children, we have opened our Finnish Fountain of Youth Sauna, a family textile sauna, in the indoor pool area daily from 15:00 to 20:00. Children are welcome here when accompanied by their parents.

Dogs at Resort Hotel Neuhaus

Well-behaved dogs are welcome for € 15.00 per day (excluding food and any necessary final cleaning). Please note, that only special room categories are designed for a vacation with your four-legged friend and only one dog per room is allowed. We ask you to enter the restaurant, indoor swimming pool and garden area at the natural swimming lake exclusively without your four-legged friend.

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Gift Voucher

Why not give the gift of a stay in our house or a wellness treatment in our Kamillendörfl & Garten-Spa? We would be happy to design a voucher according to your individual wishes!

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